Before you hit the road, watch our quick video guides for essential tips on safe and hassle-free experience while exploring. Learn about local traffic rules, safety precautions, and how to handle your scooter with confidence.
We have multiple types of scooters and ATV's. Once you are assigned your scooter, you can come in here and watch a how-to video for your specific scooter or ATV!
We have 5 videos that will make your trip 1000% better:
Safety in Tulum
Money Saving Tips in Tulum
Favorite Weekly Events
Avoid Local Scams
Visual of the front of our store and Lockboxes
Navigating The Cops (Same video from registration link)
Driving in Tulum (Same video from registration link)
Video tutorial quick notes for those who prefer reading instead of watching the videos. Get essential tips and guides on navigating Tulum and riding safely.
They might have a bad reputation, but my experience has been overall pleasant with them.
I believe if you are well-informed, you will minimize any potential issues.
Make sure to be friendly, kind, and smiling. If you give serious, rude, or stressed energy, they will feel that and increase your chances of paying them off. People want to help people who they like, so treat them warmly, and it will benefit you. Always lean toward being apologetic and respectful.
You need to understand that they are not going to put you in jail or harm you. The worst-case scenario (99% of the time) is that they will just try to get a little cash, which is illegal.
So, if they try to get cash, start by showing them the screenshot you should have taken that states you get two free infractions. If they try to say it’s not real, confidently tell them that you know it worked for a friend of yours, so you know it is real and would appreciate it if they can talk to their supervisor to confirm.
If they are still not budging, remember it’s ALWAYS a negotiation. NEVER give them the amount they are asking for. If they ask for 10,000 pesos, always lowball.
You must keep your license and 200 MXN pesos separate from your money in a dummy wallet. If they see it, you lose the bargaining chip, so make sure to hide the other money.
I’d say, "I’ve only got 200 MXN pesos, can I please just give that to you and go?" Playful and light energy.
If that’s not working, you can always negotiate at the station. You can say very kindly, "I’ll just take the ticket." At this point, they may just let you go. If you take the ticket, text me, and I will support you with the next steps to negotiate at the station. It’s a fairly simple and easy process.
One thing you can also do is go to a local papelería (paper store) and make a laminated copy of your license. In Mexico, it’s about 3 USD. The way they enforce you to pay your ticket is to take your license. They see hundreds of different types of licenses from all over the world, so it’s very hard to know it’s laminated.
One last important thing
Minimize looking like you have money. Don’t say you are going to or from somewhere expensive, don’t wear expensive things (this makes you a target). You are in a place where there is a LOT of poverty. Don’t say you’re renting a scooter or ATV, as that shows you have money. You can simply say you are using a friend's vehicle. That’s allowed.
1. Always wear helmet
2. One ways are the biggest reason people get pulled over. Don't follow google maps if it tells u to go down a one way- the arrow will be painted on the road or youll see an arrow on the sign that shows the street name.
3. because people don't drive well here & lots of people run stop signs so always look both ways even on one way streets in case someone is going down a one way the wrong way.
4. e with a slash is a no parking sign
5. no parking on the beach road. always park in a hotel or restuarant. in your resource guide is a list of free places to park and places with no minimums to enter
6. no parking in front of doors and drive ways
7. no parking on corners- the law 10 meters basically so just always park at least two car lengths away from ALL CORNERS
8. LOTS OF POT HOLES and unmarked speed bumps. You have to be aware and paying attention. who ever was incharge of the raods here should be fired.
9. from my la veleta store and down to the beach is ALL dirt roads. so always take kukulkan which is the main road to and from the beach. its paved an way more comfortable so you can avoid the dirt roads.
10. if you do end up on a dirt road, go super slow, go wipe on puddles or around because some have holes in side them that you cant see because of the water.
11. go slow on gravel and sand, bikes will easily slide out if not careful.
12. No highways- 5-7 mins on the highway is ok, but no more. gran cenote, vesica, the ruins are okay, but not much further than that.
13. No sian kan visits
14. If you want to go on the highway, you can take the collectivo. you can park at the super aki or ado bus station and hope on . its fast er,safer and cheaper. they come every 5 mins. 50 pesos to playa del carmen and 30 pesos to most cenotes. the resource guide you have has link for more info or txt me
15. always lock the bike when not with it. left break is the main break. right break is for emergencies when you really need it
16. 15. always carry license and you can do a photo of passport on your phone.
17. atvs dont have blinkres so you will need to use your hands when turning
18. You will recieve your vehicle with a full tank of gas. if you dont return completely full, you can pay us 300 pesos to do it for you.
Always decline converting money for you, this is just extra money you’ll pay for no reason.
Don’t use exchanges, they take an additional percentage of your money. Always use ATMs—gas scams for cars and scooters—always watch it starts at zero and make sure they don’t click a button that shows a specific dollar amount. They can say 200 pesos but it’s actually only 100 pesos. Always watch them.
Make sure you pay attention when paying. Cashiers will give you the wrong change by pretending you gave a different bill.
If you want affordable taxis, message me. Taxis are known to overcharge here.
They will look cheap, but have hidden mandatory fees/insurance.
Message me with any questions
Thanks and I hope this helps. It's not to scare you, there is nothing to be scared of. It's just that information is power. By knowing this info, it's less likely to get scammed.
Stay protected during your ride! Learn about our scooter rental insurance coverage, including what’s included, deductibles, and important details to ensure a worry-free experience on the road.
Know your rights and stay prepared! Learn essential tips on handling police encounters, avoiding common tourist mistakes, and navigating local laws to ensure a smooth experience in Tulum.
Make your trip easier with these essential apps! From navigation and translation to currency conversion and local transport, these apps will help you explore Tulum like a pro.
Ride with confidence! We have two lists for you. The first is Ally's favorite Taxis and the second is a safe taxi list with hundreds of options for you to choose from.
Want to drive on the highway? Scooters/ATVS are not allowed, but this guide will teach you how to use the Collectivo Vans so you can get there. It's, faster, safer & cheap!
Before you ride, make sure you're informed! Review our scooter rental terms and conditions, including safety guidelines, responsibilities, and important policies to ensure a smooth and hassle-free experience.
Planning to rent an ATV? Read through our rental terms and conditions to understand the rules, safety requirements, and responsibilities that come with your adventure on the road.
Most people think you have to pay to access Tulum Beaches. This however isn't true. Click here to see free parking places and beach clubs with no minimum spends to enter.
Click here for access to the best sunset and sunrise spots!
These are our favorite local Cenotes that you can access by scooter/ATV. This list helps you avoid the dangerous parts of the highway while still experiencing the best of Tulum.
Discover the top spots in Tulum handpicked by Ally! This is mostly my favorite places to EAT. However, you will find some of my favorite cenotes, epic hotels to spend the day at, grocery stores and co-working spots. P.S- every spot has notes on why I recommend it!
This is for all my party people — get the inside scoop on where the vibes are actually at in Tulum. From beach clubs to jungle raves, we’ve got you.
Ready for some adventure? Check out our favorite tours & activitys!
Need help booking the best beach clubs, trusted taxis, or unforgettable guided tours? Let us handle it — for free. 💫
Whether you’re planning a chill beach day, a night out under the stars, or a full jungle adventure, our local concierge is here to make it seamless, safe, and unforgettable.
This hand-picked list features the most popular local events.
Whether you’re here for a week or here to stay, these are the gatherings that bring the community together and make Tulum feel like magic.
Here’s our menu of experiences, let us know if you want access to any of these by clicking the button to message us:
Kambo is an Amazonian tribal ritual involving the application of secretions from a frog to small burns on the skin. Potential benefits include detoxification, boosted immunity, pain relief, and enhanced mental clarity.
Yoni steam involves sitting over a pot of herbal-infused steam, with claimed benefits including menstrual health regulation and vaginal cleansing.
Biomagnetism involves the use of magnets to balance the body’s energy and promote healing.
Bufo is a potent hallucinogenic experience. It's beneficial for people struggling with depression, anxiety, PTSD, or addiction.
Sound healing involves the therapeutic use of sound frequencies, such as singing bowls or gongs, to promote relaxation and enhance well-being.
Reiki is a Japanese alternative therapy that involves the laying on of hands to channel healing energy, aiming to promote relaxation and balance in the recipient.
A yoga and breathwork session combines physical postures with intentional breathing exercises to promote holistic well-being.
A communication service with ancestors and guides to receive clarity.
A rejuvenation therapy for skin health and anti-aging.
Treats fine lines, wrinkles, age spots, uneven skin tone, sun damage, and acne scars while stimulating collagen growth and fresh, healthy skin.
A complete skin consultation, exfoliation, lymphatic massage, and specialized treatments for long-lasting skin results.
Botox is a cosmetic treatment involving the injection of a neurotoxin to temporarily reduce or eliminate facial wrinkles and fine lines by paralyzing the underlying muscles.
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Ice baths offer benefits such as reduced muscle soreness, improved circulation, decreased swelling, temporary pain relief, enhanced mood, and increased mental alertness.
An IV drip is a medical procedure where fluids, medications, or nutrients are delivered directly into the bloodstream through a vein using a thin tube.
An emotional release massage is a therapeutic approach that focuses on releasing stored emotions and tension held in the body through various massage techniques.
A lymphatic drainage massage is a gentle massage technique designed to stimulate the flow of lymphatic fluid, helping the body remove excess waste and toxins.
This is a deep tissue treatment for pain relief and body realignment.
A temazcal is a traditional Mesoamerican sweat lodge or steam bath, often used for spiritual and physical purification ceremonies.
A private Pilates class is a personalized fitness session that focuses on individualized instruction, tailored exercises, and guided coaching to enhance strength, flexibility, and posture.
Freediving is a breath-holding underwater activity where individuals explore depths without the use of breathing apparatus, relying solely on breath-holding techniques and swimming abilities.
Ignite your passion for dance in our lively salsa class, where you’ll master sultry moves and captivating rhythms, creating an exhilarating experience that’s both energizing and socially enriching.
A tea meditation, communication check-in practice, and the Japanese art of rope bondage to bring you back to confidence and embodiment of yourself.
Ready to find new forms of novelty and play with your partner? Add spice, play, and exploration in a heart-centered Shibari experience.
Learn to dominate your partner or have a session where you work with a professional dominatrix.
A multi-sensory cannabis-infused experience focusing on creating healing communities through food and herbs, serving infused Africa-Caribbean dishes.
Click HERE to see and book a variety of options.
Have some fun with a private cooking class!
Safe ride to Cancun Airport. (Based on availability)
Access any party favors, medicine, or other pharmacy-related goods.
Capture the magic while here in Tulum.
Capture the magic on video here in Tulum.
Event & wedding planner: proposals, weddings, birthday parties, bachelor & bachelorette decor.
If you want any of the Services, click on the Button to book.
Step 1: Call Ally 2-3 times, and if she doesn't answer right away, then text her explaining what happened with details.
Step 2: If she's unreachable: In the rare case that she's unavailable and you can’t get ahold of her, click the button below to get Scooter Self-Support Emergency Guide.
Click on the button below to contact Ally directly
For medical assistance, you can reach out to our in-house doctor via WhatsApp at +52.5559975106. Simply click the button below to start a chat.
In case of a medical emergency, contact the 24/7 emergency room at +52.984.124.0830 or click the button below to directly call for assistance.
For quick access to the emergency room location, view the hospital’s location on the map by clicking the link below
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Access key emergency numbers for Tulum, including police, ambulance, and fire services, available 24/7 for your safety.
Love our resources? This is just the surface: Get Tulum on A Budget for even more tips written by Ally, herself!
Please check our store location for pick up before coming to confirm it's the correct location. We want to ensure a smooth visit for you!